Privacy Policy:
By visiting or using Zofik.com, you agree to the terms of this Privacy Policy.
We may collect the following categories of information when you interact with our Website:
Personal Information: Name, mobile number, email address, billing/shipping address, company name/GST, pan card.
Payment Information: UPI, credit/debit card details, net banking, wallet details (processed securely through third-party gateways).
Order & Transaction Data: Products purchased, invoices, payment confirmations.
Technical Data: IP address, browser type, device information, and cookies.
Usage Data: Browsing behavior, pages visited, search history, and interaction with promotions.
We use your personal information to:
- Process and fulfill your orders.
- Provide shipping, delivery, returns, and replacement services.
- Communicate regarding orders, offers, and promotions.
- Provide customer support and respond to queries.
- Improve our Website functionality and user experience.
- Comply with legal, tax, and regulatory obligations.
We do not sell or rent your data. However, we may share information with trusted third parties for:
Courier & Logistics Partners – to deliver your orders.
Payment Gateways – to securely process transactions.
Manufacturers & Suppliers – for warranty claims or bulk/B2B fulfillment.
Analytics & Marketing Services – like Google Analytics, Facebook Pixel, for insights and targeted promotions.
Legal Authorities – if required by law, regulation, or government orders.
Our Website uses cookies, pixels, and similar tracking technologies to:
Recognize returning users.
Improve website navigation and speed.
Provide personalized recommendations.
Analyze performance and marketing campaigns.
You may disable cookies in your browser settings, but some features may not function properly.
By registering or purchasing from us, you consent to receive transactional, promotional, and service-related communication via SMS, email, or WhatsApp.
You may opt out of promotional communication at any time by using the “unsubscribe” option or by contacting us at care@zofik.com
We take strong technical and organizational measures to safeguard your information, including:
SSL encryption for secure transactions.
Use of trusted, PCI-DSS compliant payment gateways.
Restricted access to personal data only to authorized staff and partners.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We retain personal information until a customer requests deletion of their account or data.
Transactional and invoice records are retained as required under Indian tax and GST laws.
We do not knowingly collect information from individuals under 18 years of age.
Certain telecom/networking products may require licenses/approvals from DoT or other authorities. The responsibility to obtain such licenses rests solely with the customer.
As a user, you have the right to:
Access and review your personal data.
Request correction of inaccurate details.
Request deletion of your personal information (except invoices).
Opt out of promotional communication.
To exercise these rights, please email us at care@zofik.com.
While we take every effort to secure your data, Zofik.com is not liable for:
Data breaches or unauthorized access due to reasons beyond our control.
Disclosure of information shared with third parties (couriers, gateways, manufacturers) for order fulfillment.
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts at Panipat, Haryana.
