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Zofik.com
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Terms and Conditions:

Who are we?
Welcome to Zofik.com, operated by ISPify Tech Platforms (“Company”, “we”, “our”, or “us”). By accessing or using our website www.zofik.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Company Information
  • Website Owner: ISPify Tech Platforms
  • GST Number: 06AAKFI1449K1Z6
  • Registered Address: Plot No. 388/1, Arjun Nagar, Kabri Road, Panipat – 132103, Haryana, India
  • Customer Support Email: care@zofik.com
  • Helpline & WhatsApp Number: +91-180-663-1111
2. Eligibility to Use
  • The website and services are available only to individuals 18 years or older and entities capable of entering into legally binding contracts under the Indian Contract Act, 1872.
  • We serve both B2B (bulk orders, ISPs, IT companies, data centers) and B2C (individual customers).
  • Some products may carry a minimum order quantity (MOQ).​
3. Products & Services
  • ​All products listed on Zofik.com are 100% genuine and sourced directly from authorized manufacturers or distributors.
  • Product descriptions, specifications, prices, and availability are subject to change without notice.
  • In case of errors (pricing, stock, technical), Zofik.com reserves the right to cancel or modify an order.​
4. Orders, Confirmation & Cancellation
  • An order is considered accepted only after we confirm it via email, SMS, or call.
  • We reserve the right to cancel orders due to:
        - Product unavailability
        - Pricing or description errors
        - Payment issues or suspected fraud
  • Customers may cancel orders before shipment, subject to our Cancellation Policy.
5. Pricing, Taxes & Invoices
  • ​All prices displayed are in INR (Indian Rupees).
  • Prices are inclusive/exclusive of GST, as mentioned at checkout.
  • A tax invoice (GST-compliant) will be provided for every purchase.​
6. Payment Terms

We accept multiple payment modes:

  • UPI, Debit Cards, Credit Cards, Net Banking, Wallets

  • NEFT / RTGS / IMPS

  • Bajaj Finserv EMI

  • Cash on Delivery (COD) and Partial COD

  • Payments must be completed at checkout unless COD is selected.

  • In case of payment failure, the order will not be processed.

  • Fraudulent transactions will be reported to the authorities.

7. Shipping & Delivery
  • Zofik.com ships across India only through multiple courier partners.
  • Delivery times vary by location and stock availability.
  • While we ensure timely delivery, we are not liable for courier delays but will assist in resolving issues.
  • For details, refer to our Shipping Policy.
8. Returns, Refunds & Replacements
  • ​Zofik.com offers refunds and replacements as per our Refund & Replacement Policy.
  • Products must be unused, in original packaging, and accompanied by proof of purchase.
  • Some products may not be eligible for return (e.g., consumables, custom orders, on-demand products).​
9. Warranty
  • Products carry a manufacturer’s warranty only, starting from the purchase date.

  • Contact - Manufacturer by clicking here.

  • Warranty claims must be raised directly with the manufacturer, unless specified otherwise.

10. User Account Responsibilities
  • Customers must register with accurate details and maintain account security.
  • You are responsible for all activities under your account.
  • Misuse (false information, multiple fraudulent accounts) may lead to suspension.​
11. Intellectual Property
  • All content on Zofik.com (logos, images, product descriptions, design, and software) is the intellectual property of ISPify Tech Platforms or respective brands.
  • Unauthorized copying, reproduction, or commercial use is strictly prohibited.​
12. Limitation of Liability
  • Zofik.com is not liable for indirect, incidental, or consequential damages arising from use of products or services.

  • Our liability, if proven, shall not exceed the value of the product purchased.

13. Indemnification

You agree to indemnify and hold harmless Zofik.com, its owners, and employees from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms or misuse of our website.

14. Force Majeure

Zofik.com will not be liable for delays or failures caused by circumstances beyond our control, including natural disasters, strikes, government regulations, technical failures, or courier disruptions.

15. Amendments to Terms

Zofik.com reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page, and continued use of the website implies acceptance of the revised terms.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will fall under the exclusive jurisdiction of Panipat, Haryana courts.

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